Credit Control Manager

If you’re ready to take the reins of a high-volume, data-driven credit control function and want to do it somewhere that genuinely values people, this is your next move. Here, you’ll join a finance team that’s built a reputation for being friendly, open to new ideas, and supportive of work-life balance. You’ll have the freedom to shape processes, lead a small team, and make a real impact – all while enjoying flexible hours and a hybrid working pattern. If you’re looking for a role where your voice is heard and your expertise is trusted, this is it.Reporting to the Finance Operations Manager, you will be responsible for:

• Managing and developing a team of two experienced Credit Controllers
• Driving the development and implementation of a new credit control platform
• Handling customer excess disputes and supporting invoice adjustments
• Overseeing daily BACS postings across multiple remits
• Reconciling accounts and supporting new account transitions and rate changes
• Leading projects such as the rollout of HubSpot and workflow automation
• Resolving complex account queries, including those up to litigation
• Building more efficient processes and supporting transformation initiatives

What you will need:

• Previous experience in a similar role (Senior Credit Controller, Credit Control Team Leader, Credit Manager, Collections Manager, Accounts Receivable&n...