Spa Therapist

The Langham, London; Europe's first Grand Hotel, is currently recruiting for a Spa Therapist to join our talented Chuan Body + Soul Spa team. In this role, you will provide treatments for clients, be passionate about health and wellbeing and driven by the desire to provide excellent service.

In the role of Spa Therapist, your key focus will be to:
• Extend a welcoming experience for our clients
• Carry out a variety of treatments
• Follow Forbes and brand standards
• Be fully aware of treatment menus and product knowledge
• Assess guest needs through thorough consultation prior to treatment
• Adhere to the operating procedures of Chuan Body + Soul
• Promote spa and body care products
• Ensure all treatment rooms are set up according to standards prior to the treatment
• Maintain clear lines of communication within the Spa and hotel in general

Do you have? -
• Experience in a similar position and environment with a firm understanding of excellence in customer service
• Spa/Beauty qualification at NVQ Level 2 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/ NVQ/ VTCT is desirable)
• Certification in beauty and massage therapy is essential
• Knowledge of product lines, including Kerstin Florian, Jacqueline Piotaz, OTO, and Zelens is desirable, but not essential, as training will be provided
• Excellent co...