Continuous Improvement lead

About usThe Faculty of Social and Historical Sciences (SHS) represents areas of knowledge where humanities and social science meet. The interests and methods of the eight component departments (Anthropology, Archaeology, Economics, Geography, History, History of Art, Institute of the Americas, Political Science), offer excellent opportunities for innovative and collaborative research. Each of the departments carries out world leading research in its own field.

There are more than 6000 students and over 1000 members of staff in the faculty, of whom three quarters are academic, teaching and research staff, and one quarter professional services. The faculty has recently been deploying it strategic vision for the coming decade and has ambitious plans to develop its research, teaching and innovation activities. As part of this, SHS is actively embracing organisational change to enhance the effectiveness and sustainability of its professional services.

This includes a strong focus on service simplification, cross-functional collaboration, and the adoption of new operating models to better support our academic mission and respond to global challenges.About the roleThis is a secondment opportunity to lead and coordinate strategic change projects across professional services within the faculty. You will drive the implementation of new operating models and support service improvements in areas such as Education Administration and Student Experience, Marketing and Communications, HR, Finance, and Research. The role involves working closely with faculty leadership, coordinating stakeholder engagement, facilitating workshops, analysing data to inform decisions, and ensuring the smooth adoption of new ways of working.

You’ll play a key role in embedding sustainable change and continuous improvement across operational teams.1 year, in the first instance, this role doesn't offer visa sponsorshipAbout youYou are a strategic and collaborative change professional with experience leading complex projects in large, matrixed organisations. You bring strong analytical, communication, and stakeholder management skills, along with a solid understanding of change management principles. With a proactive and inclusive approach, you’re confident navigating ambiguity, influencing at all levels, and driving continuous improvement through data-informed decision-making.What we offerAs well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days) Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insuranceOur commitment to Equality, Diversity and InclusionAs London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

You can read more about our commitment to Equality, Diversity and Inclusion here :