Assistant General Manager

ABOUT MOONRAYS

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MOONRAYS made its debut in 2026, opening its first venue in London and introducing itself to the world. Our vision was to create an inclusive and inspiring social space that brings together diverse lifestyles around an energy fueled by music.
At Moonrays, music is not merely a background elementit sits at the very core of the experience. Social interaction, refined food and beverage offerings, and a dynamic atmosphere come together to create a meeting point that goes beyond the ordinary.
THE ROLE
We are looking for a full-time Assistant General Manager to join our team.
In this role, you will work closely with the General Manager to oversee the day-to-day operation of the venue, ensuring every aspect of the guest experience reflects the standards of the Moonrays brand. You will lead by example on the floor, support department leaders, and contribute to creating a high-performing, service-driven culture.
As a key member of the leadership team, you will coordinate daily operations across all departments, ensuring exceptional guest satisfaction, operational excellence, and commercial performance. You will inspire your team, strengthen collaboration, and play an active role in developing people while maintaining a vibrant and engaging atmosphere throughout the venue.
We are building a culture where work is meaningful, collaboration is energizing, and every employee feels valued, connected, and inspired. Through a fun, inclusive, and experience-driven environment, we foster a strong sense of belonging, continuous growth, and shared ownership.
WHAT WERE LOOKING FOR
Proven leadership experience within luxury lifestyle, premium food and beverage, or entertainment brands.
A genuine passion for creating exceptional guest experiences, consistently going beyond expectations at every touchpoint.
Strong leadership skills with the ability to unite, inspire, and empower teams in high-volume, fast-paced operations.
A people-first leadership approach with a proven ability to coach, develop, and build high-performing teams.
A strong commercial mindset, balancing operational excellence with revenue growth, profitability, and outstanding guest satisfaction.
A deep understanding of luxury service standards, guest journey, food & beverage excellence, and brand presentation.
A proactive, adaptable, and solution-oriented approach, with the confidence to lead through change and operational challenges.
An eye for detail and a passion for curating every aspect of the guest experiencefrom atmosphere and music to service flow and aesthetic presentation.
Exceptional communication and relationship-building skills, fostering trust with guests, colleagues, and business partners alike.
Professional presence, impeccable personal standards, and the ability to represent the Moonrays brand with confidence, authenticity, and style.
IF THIS SOUNDS LIKE YOU
We are looking for a leader who thrives in dynamic hospitality environments and understands that exceptional guest experiences are created through empowered teams, operational excellence, and genuine human connections.
You naturally build trust with both guests and employees, creating an environment where collaboration, accountability, and service excellence become part of everyday operations. You confidently support the General Manager while ensuring every department works together seamlessly toward shared goals. xwzovoh
With a sharp operational mindset and a passion for hospitality, you anticipate challenges before they arise, make thoughtful decisions under pressure, and continuously seek opportunities to improve performance and elevate the overall experience.
Above all, you are a visible and inspiring leader who creates consistency, drives results, and represents the Moonrays brand with confidence, energy, and authenticity every day.