Facilities & Operations Assistant

Facilities & Operations Assistant (Maternity Cover) Portsmouth £23,200 – £25,000 per annum (dependent on experience) Fixed-term maternity cover (until September 2027) Role Overview An opportunity has arisen for a Facilities & Operations Assistant to join a busy Business Operations team within a fantasic reporting directly to the Facilities & Operations Manager. This role is responsible for supporting the smooth day-to-day running of office facilities and operations, delivering a wide range of administrative and operational support services across facilities management, IT coordination, office administration, and visitor services. Hours: 35 hours per week, Monday to Friday (09:00–17:00) Benefits * Private medical insurance and life assurance * Employee Assistance Programme (EAP) * 7% non-contributory pension contribution (plus salary sacrifice options) * Enhanced maternity, paternity, and sick pay * Cycle to work scheme * Free onsite gym access and parking * Hybrid working and enhanced annual leave * Additional wellbeing and support benefits Key Responsibilities The successful candidate will support a broad range of operational activities, including: * Supporting day-to-day building operations, including liaising with suppliers, raising maintenance requests, and monitoring ongoing works * Assisting with health and safety compliance, including fire alarm testing, record keeping, and evacuation support * Maintaining asset registers and coordinating office equipment, IT assets, and supplies * Acting as the first point of contact for internal IT queries and coordinating with external IT support providers * Supporting security and access processes, including visitor management, passes, and liaison with site security teams * Providing general administrative support, including inbox and telephone management, post handling, and office duties * Assisting with reception duties and ensuring a professional and welcoming experience for all visitors * Supporting office moves, events, and wider operational projects as required * Assisting with pool vehicle management, including bookings, maintenance coordination, and record keeping * Maintaining office and kitchen supplies to ensure smooth daily operations Additional Requirements * Must have the right to work in the United Kingdom (sponsorship is not available) * Appointment is subject to a satisfactory DBS check and additional security clearance where required Apply today or call Lynsey at Key Recruitment for more information