Senior Manager Product Systems & Tools

Your role at a glance

The Senior Manager Product Systems & Tools (m/f/d), leads global product systems strategy ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across global data centre markets.

Key Responbilities:

* Define multi-year product systems roadmap aligned with product offering and pricing strategy

* Lead Salesforce architecture optimization, workflow automation, and system governance initiatives

* Ensure global data integrity, reporting accuracy, and scalable system design

* Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systems

* Drive automation initiatives reducing manual effort and increasing operational efficiency

* Establish governance standards for product data structures, access controls, and compliance processes

* Provide executive reporting on system performance, adoption, and enhancement initiatives

* Support Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms

Knowledge & Attributes:

* Master or Bachelor’s degree required

* Relevant certifications such as Scaled Agile and ITIL are beneficial

* Significant experience in a similar position, preferably gained within a global technology services organization

* Significant experience gained within the technology industry

* Multiple years of experience in Salesforce administration, product owner or product systems

* Experience within data centre, cloud, telecom, or infrastructure environments preferred

* Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms

* Proven experience leading multinational teams

* Deep Salesforce architecture and ecosystem expertise

* Strong digital transformation and systems governance experience

* Global stakeholder management capability

* Strong analytical and systems-thinking mindset

Who we are

As the third largest data centre provider, we operate over 150 data centres in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data centre expertise, aligned with our connected platform of AI-ready data centres to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime