Infrastructure Analyst

Prestigious opportunity in a Global Law firm for an Infrastructure Analyst to join a dynamic, globally distributed IT Infrastructure team supporting a fast paced professional services environment. Operating across multiple international locations, the team is responsible for delivering a mix of technical projects, platform engineering, and BAU support across a modern and evolving technology landscape. This is an excellent opportunity for a technically capable engineer who enjoys both hands on support and project delivery, and is looking to develop their skills across a broad infrastructure and cloud estate. Based in Liverpool or Manchester, you'll be working with a range of modern technologies including Software Defined WAN, Software Defined Datacentre, and migrations to SaaS and IaaS platforms, ensuring a varied and engaging workload. As one of our Infrastructure Analysts, you will:- Support the development, delivery, and maintenance of enterprise infrastructure and IT systems across multiple locations Work closely with Infrastructure leadership to ensure reliable and resilient service delivery Assist with technical design and implementation across project lifecycles (from initiation through to BAU support) Troubleshoot and resolve infrastructure-related incidents and escalations Collaborate with architecture, project management, and service desk teams Support the adoption and implementation of new technologies aligned to strategic roadmaps Maintain accurate system documentation, configurations, and recovery processes Contribute to system monitoring, alerting, and performance optimisation Participate in change and problem management processes Support knowledge sharing and continuous improvement across IT teams If you possess a combination of some of the following skills then, LETS TALK! Experience supporting VMware environments Working knowledge of Microsoft Azure (including identity and application configuration) Strong understanding of Windows Server (2016/2019/2022) Knowledge of Active Directory, DNS, DHCP, and directory services Experience with file services (e.g. DFSR) Good understanding of networking fundamentals (routing, troubleshooting, switching basics) Awareness of high availability (HA) and disaster recovery (DR) concepts Experience with monitoring tools (e.g. SolarWinds, SNMP or similar) Understanding of infrastructure supporting enterprise applications Familiarity with change management and problem management practices Strong analytical, troubleshooting, and organisational skills In return, you will be rewarded with an enviable benefits package encompassing 25 days' holiday, a bonus, an option for private healthcare. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)