Director, AI Platform Services

Job Overview:We are building a central AI Platform to support the safe, scalable, and efficient use of AI across Arm's engineering teams.This Director-level leadership role has responsibility for the team building out this platform, owning strategy, organization build-out, and delivery of production-grade AI services at scale.You will initially lead in three key areas:1. Building and operating our AI control plane:Define, build, and operate the core platform that enables safe and scalable AI usage across the company. Scope includes:Centrally run MCP server infrastructureModel access and routingPolicy implementation & runtime controlsEnabling safe and observable agentic workflows2. Engineering experience and enablement:Ensure AI tools - including the AI control plane - are easy and friction-free to use and integrate, including:Developer AI portal and service catalogueDocumentation, training and onboarding experiencesEstablish 'Golden paths' for common AI use cases3. AI safetyEnsure AI at Arm is secure, compliant, and aligned with enterprise risk frameworks, including:Secure execution environments and workload isolationAlignment with security, legal, and compliance requirementsImplementation of governance policies with minimal developer frictionResponsibilities:Build and lead a high-performing team of platform engineers and AI specialistsDefine and implement the AI platform strategy and roadmapPartner with engineering leadership to prioritise platform capabilitiesOperate production-grade services with high reliability and clear SLAsOwn vendor relationships and platform budgetRequired Skills and Experience:Hands-on knowledge of AI technologies (for example MCP servers, skills, model orchestration, retrieval-augmented generation, vector databases, agentic enablement).Experience building and leading platform, infrastructure or developer tooling teams.Experience delivering and operating mature and evolving production services.Track record of leading through ambiguous and rapidly evolving technology landscapes.Strong stakeholder management across engineering, security, and business functions.“Nice To Have” Skills and Experience:Experience building internal developer platforms or AI platformsExperience with AI governance, risk, and compliance frameworksFamiliarity with sandboxing, isolation, and secure runtime environmentsIn Return:You’ll take ownership of a flagship AI initiative, shaping the platform that powers Arm’s global engineering teams. You’ll define the vision, build the team, and drive safe, scalable AI adoption at real enterprise scale.#LI-JWAccommodations at ArmAt Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.Hybrid Working at ArmArm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.Equal Opportunities at ArmArm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.