Operations and People Manager

Human ResourcesSubsector: Shared ServicesSector: Financial ServicesWhere: Carly AdamsAre you a HR Operations expert with financial services experience?About Our Client This opportunity is with a well-established organisation in the financial services sector that has gone through a large transformation project. This is a new role that will support the people operations, managing a small team and reporting into the Rewards Manager Job DescriptionLead and manage end-to-end People Operations and payroll processes, ensuring accuracy, efficiency, and compliance.Oversee outsourced payroll (via SD Worx), acting as the internal subject matter expert and running payroll independently, escalating only complex or exceptional cases.Drive continuous improvement in HR operations, leveraging the HiBob HRIS to optimise processes and reporting.Ensure compliance with financial services regulatory requirements, including SMCR and associated HR administrative obligations.Monitor and interpret upcoming Employment Rights Act (ERA) changes and assess impacts on policies, processes, and employee experience.Support the wider People Team and business stakeholders with insight, data, and operational excellence.Contribute to the ongoing evolution of the People function following recent organisational and systems transformationThe Successful Applicant A successful People Operations Manager should have:Proven experience across both People Operations and payroll, with the ability to operate as a strong generalist.Hands-on payroll knowledge, with the confidence to manage payroll processes end-to-end (outsourced model preferred, e.g. Prior experience within financial services is essential, including a strong understanding of SMCR and associated requirements.Awareness of upcoming Employment Rights Act (ERA) changes and their practical impact on HR operations.Has previous experience managing a small teamWhat's on OfferPermanent position with opportunities for growth and development.Comprehensive benefits package (details to be confirmed).Opportunity to be part of an exciting transformationThis is a fantastic opportunity for a People Operations Manager to make a significant impact within the financial services industry.