Customer Experience Coordinator

Linear Recruitment is currently looking for a Customer Experience Coordinator (CEC). The successful candidate will play a key role in delivering outstanding service to both clients and tenants. About the Role As a CEC, you’ll be the central point of contact for customer queries, ensuring smooth day-to-day operations across our property portfolio. Using Buildium software, you’ll manage communications, track maintenance requests, and support efficient property administration. The position is a temporary role, and the duration is 4 to 5 months.  Key Responsibilities Respond promptly to tenant and client enquiries via phone and email Manage and update records using Buildium Coordinate maintenance requests and follow up with contractors Assist with rent tracking, lease updates, and documentation Ensure a high standard of customer service at all times Support the wider team with administrative tasks What We’re Looking For Experience in an office-based customer service or admin role Familiarity with Buildium (preferred but not essential—training provided) Strong organisational and multitasking skills Excellent communication and problem-solving abilities Proficiency in Microsoft Office and general IT systems All applicants will be required to provide two recent working references