Clinic Receptionist / Front of House

About Fiji Skin Clinic At Fiji Skin Clinic, we believe real confidence starts with feeling understood. We are a leading skin and laser clinic based in Sutton Coldfield, known for combining advanced aesthetic treatments with a genuinely caring, personalised approach. As our clinic continues to grow, we’re looking for a warm, organised, and sales-oriented Front of House to become part of our team. This role is ideal for someone who naturally enjoys people, thrives in a premium client environment, and has a genuine interest in skin, aesthetics, wellness, or the beauty industry. 4-day work week | Full-time or Part-time + overtime opportunities | Up to £15 p/h (DOE) From managing appointments and supporting consultations to handling enquiries and helping clients feel at ease, you’ll play an important role in ensuring every interaction feels professional, welcoming, and seamless. Welcoming clients and delivering a high standard of front-of-house service • Handling phone, email, social media, and online enquiries professionally • Helping maintain the calm, organised, premium environment we are known for P revious receptionist, front-of-house, clinic, spa, retail, or customer service experience • Have an interest in skincare, aesthetics, wellness, or the beauty industry • Enjoy creating positive experiences and building rapport with clients • Communicate confidently and professionally both in person and over the phone • Are confident using computer systems and booking software such as Phorest, Pabau, Fresha, or similar • Have strong written and spoken English • Bonus points if you personally enjoy skincare, treatments, wellness, or keeping up with the aesthetics industry. Discounts on skincare and supplements • Friends & family referral discounts • Company pension scheme • Free on-site parking • If you love people, have a passion for aesthetics and client experience, and want to grow within a modern skin clinic environment, we’d love to hear from you.