Change and Transition Lead

Change & Transition Lead – Salesforce Transformation Contract | Hybrid | Reading | 12 Months We are seeking an experienced Change & Transition Lead to drive business adoption and operational readiness across a large-scale Salesforce transformation programme within a regulated environment. This role will lead the people, process, and operational change activities supporting enterprise transformation, ensuring successful adoption of new customer and operational workflows. Key Responsibilities * Lead end-to-end change and transition strategy * Drive operational readiness and business adoption * Deliver stakeholder engagement across Digital, Product, Operations, and Change teams * Manage communications, training, governance, and readiness activities * Support Agile and iterative delivery cycles * Track adoption, benefits realisation, and change impact * Ensure smooth transition into live operational environments Required Experience * Proven experience in change management, business readiness, or transformation delivery * Strong background in Salesforce transformation or enterprise CRM programmes * Experience within utilities, energy, telecoms, infrastructure, or other regulated sectors * Expertise in stakeholder management and operational transition * Strong understanding of Agile delivery environments * Experience delivering customer-centric transformation programmes Desirable * Salesforce platform transformation experience * Utilities or water industry exposure * Benefits realisation and change impact assessment * Prosci or change management certification To apply, please send your CV for immediate consideration