General Manager

Objective / Purpose of the Job · To create an environment where all feel safe and are able to challenge each other on all aspects of Health and Safety · To provide leadership in order to ensure high performance and operational delivery · To achieve site revenue and profit target in line with the annual budget set · To ensure a full warehouse space utilisation with profitable revenue · To implement continuous improvement initiatives · To optimize logistics operation delivering agreed service levels, safely and within budget · To balance the delivery of excellent customer service at appropriate targeted levels of internal costs · To work closely with on site customers, exploring opportunities to grow revenue and contribution margin · Drive culture through the line, utilising all Geodis toolbox tools · Drive succession planning at all levels – building bench strength for the future · Drive a mindset of Continuous Improvement at all levels Key Activities / Accountabilities · Identify and lead improvement initiatives to drive the deployment of best practices and efficiencies at site level · Propose and manage the successful implementation of solutions and change projects to drive revenues, optimise working practices and drive efficiencies · Identify and propose continuous improvement to create and increase value added activities · Create control systems to ensure that implemented improvements are sustainable · Overall responsibility of Stock control and stock management · Drive productivity gains into the business against set targets · Review and implement new operating processes, procedures, and systems · Propose new solutions to deliver competitively for new potential business and to challenge cost and productivity on existing business P&L ownership · Full responsibility of P&L management to achieve/exceed set budgets · Deliver on financial performance targets and operational KPIs · Report on financial performance across customer base taking necessary action to drive results Compliance · Ensure improved practices and effective risk management through compliance with all company policies including Health and Safety, Security as well as operating within legal and regulatory requirements. · Work collaboratively with the support functions at all levels to help the growth of existing customers, creating added value and innovative solutions People Management · Provide inspiring leadership and direction to the logistics team · Team management including employee relation and performance management · Monitor and support the team by providing regular communications, encouraging feedback and contribution of ideas and initiatives Customer Service · Retain, Maintain, and develop existing and new revenue streams Special Working Conditions N/A PERSON PROFILE - Essential Education and/ or Training · Solid experience in warehouse operations, process documentation and logistics change management programmes · Demonstrated implementation of business turnaround programmes to support future growth · Demonstrable experience of stock control and stock management Preferred Experience and Knowledge · Demonstrated experience of financials and budgetary processes within a business · Demonstrable experience at Manager level of overseeing a warehouse operation · Demonstrable experience of achieving and driving quality customer service operations measured by KPI’s and client satisfaction · Demonstrable experience of running an operation with full P & L responsibility with proven success in achieving sales growth, revenue, and profit targets · Demonstrable experience of effective management of teams/individual employees to achieve effective day to day operation and maintain a professional and satisfying working environment Necessary Technical / Functional Skills · Industry knowledge · Experience in producing daily/ weekly reports · Ability to use Microsoft Office and Excel; required level: HIGH Required Behavioural Competencies · Ability to work collaboratively to build credible relationships both within the business and Externally · Results driven and outcome focused · Demonstrate commitment of putting the customer at the centre of everything to grow the business · Effective team building skills in line with the Geodis Values · Able to demonstrate innovative ideas to maximize operational efficiencies and customer satisfaction · Ability to develop and maintain strong relationships with key stakeholders with the view to seek feedback and improvements at all times · Strong leadership and man management skills - directs, inspire and engage people from all areas of the business to achieve common goal Salary Plus car allowence Benefits: * Company pension * On-site parking * Private medical insurance Work Location: In person