Technical Sales Executive

Technical Sales Executive | Southeast UK | Full Time | £25,975 basic salary | £50,975+ potential earnings through uncapped commission

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Our client is an independent manufacturer and global supplier of high-quality liquid printing inks for the packaging market. With a strong reputation for technical expertise, responsive service and long-standing customer relationships, they work closely with printers and packaging manufacturers to provide effective, commercially focused ink solutions.
The Role
The Technical Sales Executive will be responsible for developing new business, managing and growing existing customer accounts, and providing technical support across Mirage Inks' range of liquid ink systems.
The role combines technical knowledge, commercial awareness and relationship management, with responsibility for developing customer relationships and identifying new commercial opportunities across the Southeast UK.
This is a combination of field-based and home-based working, with the successful candidate trusted to manage their own time and territory effectively.
Key Responsibilities
Develop and implement a structured sales approach across the allocated Southeast territory
Identify and pursue new business opportunities within the flexographic printing and packaging markets
Develop new customer relationships from initial contact through to commercial agreement
Grow sales and profitability across an established customer base
Identify opportunities to introduce additional products, technologies and solutions to existing customers
Prepare and deliver customer presentations, quotations and commercial proposals where required
Develop strong, professional and long-term relationships with existing customers
Act as the primary commercial and technical contact for allocated accounts
Visit customers as required to understand their requirements, challenges and future plans
Carry out monthly or bi-monthly stock counts at consignment customers
Proactively identify opportunities to improve customer satisfaction and increase business
Respond promptly and professionally to customer enquiries and issues
Provide customers with technical advice relating to liquid printing ink systems
Demonstrate a strong working knowledge of solvent-based, water-based and UV ink technologies
Understand the interaction between inks, substrates, printing processes, press conditions and finishing requirements
Assist customers in identifying appropriate ink solutions for specific applications
Work with the technical and laboratory teams to investigate and resolve customer issues
Support technical trials and product evaluations at customer sites where appropriate
Communicate technical information clearly to both technical and non-technical customers
Monitor market activity, competitor developments and customer requirements
Maintain accurate customer records, sales opportunities and activity within the company's CRM or reporting systems
Work closely with Technical, Production, Customer Service and Management teams
Communicate customer requirements and market feedback effectively within the business
Support the development of new products and solutions based on customer and market needs
Ensure customer commitments are realistic, communicated and followed through
Contribute to sales meetings, forecasting and business planning
Achieve agreed sales, revenue and margin targets
Requirements
Essential
Proven experience in a direct sales or technical sales role
Strong knowledge of the flexographic printing and packaging industry
Practical understanding of liquid ink technologies, particularly solvent-based, water-based and UV inks
Strong commercial awareness and understanding of the sales process
Excellent communication and interpersonal skills
Ability to build credible relationships with customers at all levels
Confident working independently and managing a geographical territory
Strong organisational and time-management skills
Self-motivated, proactive and target-driven
Full UK driving licence and willingness to travel extensively within the territory
Desirable
Previous experience working for an ink manufacturer or within the printing/packaging supply chain
Existing contacts and relationships within the UK flexographic printing market
Experience of technical trials, colour management or ink troubleshooting
Experience managing key accounts and developing new business
Commercial understanding of pricing, margins and profitability
Whats In It For You
£25,975 fixed basic salary plus uncapped commission paid as a percentage of margin
10% commission for new customers
25% commission for existing customers
Existing customer commission potential of approximately £25,000 per year, based on recent performance
Company car with a budget provided, giving the successful candidate freedom of choice within the agreed budget, subject to company approval
Company credit card provided for fuel
Company mobile phone
IT equipment for homeworking
Pension 5% employee contribution matched by Mirage Inks, giving a 10% total contribution
Life assurance at 2x salary
Employee Assistance Programme
26 days' holiday plus bank holidays, including 1 extra day's holiday for your birthday
Minimum 37.5-hour working week, Monday to Friday, with a minimum 7.5-hour working day
Combination of field-based and home-based working
No regular requirement to attend the Mirage Inks premises once fully trained, apart from the annual sales meeting
Customer visits as often as necessary to grow business, maintain relationships and attend trials
Core territory covering Kent, Hertfordshire, Essex, Buckinghamshire, Cambridgeshire, Northamptonshire, Norfolk, Suffolk and Lincolnshire
Potential for some restructuring of the territory depending on the successful candidate's location
No expectation of overnight stays, although these may be considered where necessary for business opportunities outside the territory
Potential for future progression as the business grows
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