Quality Assessor

Quality Assessor

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Location: Work at home (UK)
Contract: Permanent & full-time - flexibility required
Salary: £31,500
Role Overview
Working as a Quality Assessor for a presigious banking client, the post holder will be expected to complete quality checks and monitoring, provide insight into trends and how to overcome these and present findings in a meaningful and structured way. The successful candidates will ensure that consistency, fairness and high standards in Quality are not only met, but also exceeded.
Competencies & Skills Required
Solid understanding of how Quality can influence achievement of business objectives

Have an excellent command of the English language

Strong motivational skills to develop peoples attitudes and skills

Excellent communication skills to impart knowledge and information

Committed, enthusiastic, positive and resilient

Able to cope in a high-pressure environment

Comfortable with adapting to fast paced change

Advantageous to have experience within financial services

Advantageous to have previous QA experience
Skills/personal attributes
Accuracy and speed

Presentation skills to report statistical information and conduct team briefs

High level of numeracy and literacy

Ability to take on new challenges and ideas

Excellent communication skills both written and verbal

Sound coaching skills

Ability to undertake statistical analysis

Confident and capable of communicating with client and team members

Highly organised with the ability to meet deadlines

Ability to cope under pressure

What you get from us
Perks at Work Savings xwzovoh Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice

Critical Illness up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress Here to support TP journey