Fire & Security Operations Manager

Fire & Security Operations Manager About the Role Integrity Security Group is seeking an experienced, motivated, and self-driven Fire & Security Operations Manager to lead and develop our growing Fire & Security division. This is a pivotal role within the business, responsible for overseeing day-to-day operations, ensuring projects are delivered to the highest standards, supporting and developing engineering teams, and maintaining excellent client relationships. This hands-on, client-facing position is ideal for an individual who combines strong technical expertise with operational leadership and commercial awareness. Key Responsibilities Operational Leadership * Provide hands-on technical support and expertise across all aspects of fire and security projects. * Oversee project delivery, ensuring work is completed safely, efficiently, and to a high standard. Team Management & Development * Lead, mentor, and support engineers across the division. * Monitor performance and encourage continuous professional development and high-quality workmanship. Compliance & Standards * Ensure all operations comply with industry standards, regulations, accreditations, and health & safety requirements. Client Relationship Management * Attend client meetings and conduct site surveys. * Build and maintain strong working relationships with both new and existing clients. Quotations, Surveys & Audits * Assist with preparing quotations, tenders, and project estimates. * Conduct engineer audits and identify opportunities to improve service delivery and operational performance. Business Growth * Support the continued growth of the division by identifying and developing additional sales opportunities within existing accounts. Internal Collaboration * Work closely with scheduling and administration teams to ensure smooth operational delivery and excellent customer service. About You To succeed in this role, you will have a strong background in the fire and security industry, alongside proven leadership experience and a proactive, solutions-focused mindset. Requirements: * Proven experience within the fire and security industry, with strong technical knowledge across relevant systems. * Previous experience in a management, supervisory, or senior engineer role. * Good understanding of industry compliance, accreditations, and health & safety standards. * Ability to produce detailed surveys, quotations, and estimates. * Strong communication and interpersonal skills with the ability to build relationships across teams and with clients. * Commercial awareness and the ability to identify new business opportunities. * Full UK driving licence. What’s On Offer? This is an exciting opportunity to join a respected and growing organisation where you can play a key role in shaping the future of the Fire & Security division. Benefits * Competitive salary of up to £65,000. * Achievable annual bonus scheme linked to division performance and growth. * Use of a company vehicle or car allowance – to be confirmed/ discussed further during the interview process. * 23 days holiday entitlement, increasing with length of service. * Opportunity to play an integral role within a growing and ambitious business