Key Account Manager

Key Account Manager Location: North Tyneside (Great transport links) Salary: up to £35,000 per annum Type: Full-Time, Permanent (Office-Based) Are you an experienced Account Manager from the packaging sector? A highly successful packaging specialist is looking for a dynamic Key Account Manager to join their Client Services team. Note: This is not a cold-calling sales role. Your focus is pure client satisfaction, relationship retention, and internal project coordination. What You’ll Do · Act as the primary internal contact for key B2B accounts, ensuring their requirements are met to the highest standard. · Handle client enquiries from initial brief and MIS estimating right through to production and final delivery. · Work closely with internal production and logistics teams to keep projects on schedule and within budget. · Proactively manage timelines, flag risks, and resolve client challenges seamlessly. What We Are Looking For · A proven background in account management or client success within packaging. · Experience using a Management Information System · Excellent communication, sharp attention to detail, and the ability to interpret technical job specifications. · A calm-under-pressure, solutions-focused team player who genuinely cares about customer satisfaction. You will be joining a growing company with year-on-year business success and clear career progression pathways. They offer an excellent working environment and a stable, supportive team structure. To be considered for this role click Apply and submit your up-to-date CV