Head of Block / Block Director

Legacie Management and Lettings are currently recruiting for a Block Director / Head of Block to over see all things relating to our Block part of the business. Legacie are a privately owned Property Development and Management company based in Liverpool of which we continue to see significant growth across the group. Job Summary We are seeking an experienced Block Director / Head of Block to lead our team and oversee operational functions within our block Management. The ideal candidate will possess strong leadership skills, exceptional organisational abilities, and a comprehensive understanding of residential block processes. This role involves strategic planning, team management, and ensuring the smooth execution of daily activities to meet organisational objectives. The Director will play a pivotal role in fostering a positive work environment and driving continuous improvement across departments. Responsibilities * Develop and implement strategic plans to achieve organisational goals. * Lead, motivate, and manage teams to ensure high levels of performance and engagement. * Oversee administrative functions, including data entry, office management, and record keeping. * Utilise Yardi software for property management tasks and reporting purposes. * Maintain excellent phone etiquette when liaising with clients, partners, and internal teams. * Identify opportunities for upselling services or products to enhance revenue streams. * Coordinate with various departments to streamline operations and improve efficiency. * Monitor key performance indicators (KPIs) and prepare reports for board meetings * Foster a positive organisational culture centred on professionalism and continuous development. Requirements * Proven experience in a Property / Block Director role. * Managed large teams * Excellent communication and delivery skills * Proven track record in growing a department * Ability to upsell services effectively while maintaining customer satisfaction. * Organised with the ability to prioritise tasks efficiently under pressure. * Previous experience in a leadership capacity is essential. This position offers an exciting opportunity for a motivated individual to contribute significantly to organisational success while developing their leadership capabilities within a supportive environment. Benefits * 25 days holiday plus bank holiday * Birthday day off * Pension * Medicare * Death in service * Parking on site Experience: * Head of Block : 5 years (preferred) * Block Director : 3 years (preferred) * Managed teams within Block * Budgets * Compliance If you are interested in this opportunity and have the experience and background we are looking for then please apply online and a member of our recruitment team will be in touch to discuss. Experience: * Head of Block : 5 years (preferred) * Block Director : 3 years (preferred) Work Location: In person