Medicines Management Administrator

Job summaryMedicines Management AdministratorOakham Medical Practice and Market Overton & Somerby Surgeries are delighted to offer an exciting opportunity for a Medicines Management Administratorto join our friendly and dedicated team.Oakham Medical Practice is located in the thriving market town of Oakham, in the beautiful county of Rutland. Market Overton Surgery is situated in a picturesque village in North Rutland, with a branch surgery in nearby Somerby, just across the border in Leicestershire. Together, our practices provide high-quality healthcare services to approximately 20,000 patients, as well as delivering medical support to a local independent school in Oakham.As members of Rutland Health Primary Care Network (PCN), we work collaboratively with our partners across primary care, community services, and social care to provide integrated, patient-centred healthcare.We are a dynamic, innovative, and forward-thinking partnership-led organisation with a strong commitment to training and professional development. As a recognised training practice, we support GP Registrars from ST1 to ST3, helping to develop the next generation of healthcare professionals.Main duties of the jobJoin our Medicines Management Team and play a vital role in supporting the delivery of safe, effective, and high-quality patient care. Working closely with GPs, clinical pharmacists, and the wider multidisciplinary team, you will contribute to the efficient management of prescribing and medication-related processes across the practice.This varied and rewarding role offers the opportunity to support medicines optimisation, promote best practice, and help ensure patients receive the highest standard of care while supporting the evolving needs of our practices.About usAbout UsWe are proud of our friendly, supportive, and patient-focused team culture. Our staff work closely together across all departments, creating a collaborative environment where everyone is valued and respected. We believe in open communication, teamwork, and continuous improvement, and we actively encourage staff to share ideas and contribute to the development of our services.We understand the importance of supporting our employees to achieve a healthy work-life balance and are committed to staff wellbeing. Whether you are joining us with existing experience or looking to develop your skills further, you will be supported by an approachable management team and colleagues who are committed to helping one another succeed.This is an excellent opportunity to join a welcoming organisation where you can make a meaningful contribution to patient care while developing your skills within a progressive primary care setting.Benefits include:NHS Pension SchemeGenerous annual leave entitlementAccess to training and development opportunitiesSupportive and collaborative team environmentFree on-site parkingDetailsDate posted10 September 2026Pay schemeOtherSalary
12.75 an hour
ContractPermanentWorking pattern

Full-time

Reference numberA Job locationsOakham Medical PracticeCold Overton RoadOakhamRutlandLE15 6NTUnited KingdomMarket Overton & Somerby SurgeriesThistleton RoadMarket OvertonOAKHAMRutlandLE15 7PPUnited KingdomSomerby Branch SurgeryOakham RoadSomerbyMELTON MOWBRAYLeicestershireLE14 2QFUnited KingdomJob descriptionJob responsibilitiesTo work as part of
the Medicines Management Team responsible for supporting the multi-disciplinary
team, providing safe and efficient management of medications, as required, in
line with the needs of the practice.Be the first point of contact for all medication
requests, in accordance with Practice protocol, and redirect as
appropriateEnsure all prescription requests are processed within a 48-hour
timeframeActively encourage patients to reconcile medications to facilitate
monthly collectionsAct upon compliance issues, liaising with the appropriate clinicianRecord and report adverse effects accurately and appropriately,
informing the Clinical Lead immediatelyWork with the Admin Team to manage medication related recallsEnsure that patient medication queries via AccurX, email, tasks,
documents and online forms are managed appropriatelySupport Pharmacists and
Medicines Management Team as requiredWith the Team Leader, support in applying pharmacy
and medicines management rotas to SystmOne.With the Team Leader, be involved in the induction of new
non-clinical members of the Patient Services Team regarding medicines
managementUndertake any other reasonable additional duties appropriate to the
post as requested by the Managers
Job description
Job responsibilitiesTo work as part of
the Medicines Management Team responsible for supporting the multi-disciplinary
team, providing safe and efficient management of medications, as required, in
line with the needs of the practice.Be the first point of contact for all medication
requests, in accordance with Practice protocol, and redirect as
appropriateEnsure all prescription requests are processed within a 48-hour
timeframeActively encourage patients to reconcile medications to facilitate
monthly collectionsAct upon compliance issues, liaising with the appropriate clinicianRecord and report adverse effects accurately and appropriately,
informing the Clinical Lead immediatelyWork with the Admin Team to manage medication related recallsEnsure that patient medication queries via AccurX, email, tasks,
documents and online forms are managed appropriatelySupport Pharmacists and
Medicines Management Team as requiredWith the Team Leader, support in applying pharmacy
and medicines management rotas to SystmOne.With the Team Leader, be involved in the induction of new
non-clinical members of the Patient Services Team regarding medicines
managementUndertake any other reasonable additional duties appropriate to the
post as requested by the ManagersPerson Specification
Experience
EssentialPrevious administrative experience in a healthcare, NHS, GP practice, or similar office environment.Experience of working with computerised systems.Experience of handling confidential and sensitive information appropriately.Experience of dealing with patients, healthcare professionals, or members of the public.
Qualifications
EssentialGCSEs (or equivalent) including English and Mathematics at Grade C/4 or above.Good standard of general education.
Personal Qualities
EssentialReliable, trustworthy, and professional.Flexible and adaptable to changing service needs.Positive and proactive approach to work.Committed to providing high-quality patient care and service.
Person Specification

Experience
EssentialPrevious administrative experience in a healthcare, NHS, GP practice, or similar office environment.Experience of working with computerised systems.Experience of handling confidential and sensitive information appropriately.Experience of dealing with patients, healthcare professionals, or members of the public.
Qualifications
EssentialGCSEs (or equivalent) including English and Mathematics at Grade C/4 or above.Good standard of general education.
Personal Qualities
EssentialReliable, trustworthy, and professional.Flexible and adaptable to changing service needs.Positive and proactive approach to work.Committed to providing high-quality patient care and service.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameNorth Rutland Health PartnershipAddressOakham Medical PracticeCold Overton RoadOakhamRutlandLE15 6NTUnited KingdomEmployer's websiteEmployer detailsEmployer nameNorth Rutland Health PartnershipAddressOakham Medical PracticeCold Overton RoadOakhamRutlandLE15 6NTUnited KingdomEmployer's website