Customer Service Representative (Fix Term

Customer Service Administrator My client is a well-established and growing business, proudly working with a wide range of leading manufacturer approvals and insurance partners. Due to continued growth, they are looking for a professional and customer-focused Customer Adviser to join their team in Portadown. This is an excellent opportunity for someone with strong communication skills who enjoys delivering outstanding customer service in a fast-paced environment. Salary: £13-£14 per hour depending on experience The Role As the first point of contact for our customers, you will: Manage customer enquiries by phone, email, and in person Keep customers updated throughout the process Liaise with insurers, engineers, and workshop teams Schedule bookings and coordinate appointments Maintain accurate customer records and job updates Deliver a high standard of customer care at every stage What We're Looking For Previous customer service or adviser experience preferred Excellent communication and organisational skills Confident telephone manner and IT skills Ability to work well under pressure Positive, professional, and team-focused attitude What is on Offer Attractive salary package Bonus scheme Career development opportunities Supportive team environment Modern working facilities Full training provided Skills: customer service administrator customer service advisor reception receptionist portadown