About the role
We are looking for a friendly, organised and enthusiastic Reservations & Events Coordinator to join our central reservations and events team at Angela Hartnett's Café Murano.
With four restaurants across London, Café Murano is known for its seasonal Italian cooking, warm hospitality and relaxed approach to dining. From a table for two to a private dinner or a large celebration, we want every guest to feel well looked after.
Based at our Covent Garden office, you'll be part of a small, friendly team looking after reservations, private dining and group bookings across our restaurants.
This is a varied role, combining guest relations, event planning, administration and sales. We're looking for someone who enjoys speaking to people, takes pride in the little details and has the confidence to turn an initial enquiry into a confirmed booking.
What the role involves
- Managing reservations, private dining and group enquiries by phone and email, providing warm, professional and efficient service.
- Taking ownership of event enquiries from the first conversation through to confirmation and final arrangements.
- Proactively following up on enquiries, converting opportunities into bookings and helping the team achieve sales targets.
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