Case Administrator - Complex Injury

The CSG Complex Injury team is looking for a Case Administrator to join the team. You will provide admin support to lawyers in the team in running complex and catastrophic injury files of a high value and importance to our clients.The Complex Injury team works on behalf of insurance companies and corporates, investigating and resolving high value personal injury compensation claims. This is an exciting time to join as you will be part of a new and expanding team.CSG advises insurers and corporate clients in their defence of claims of all values, types and complexity. Our National team whose clients are a mix of leading names in the insurance industry as well as household name corporates, deal with all aspects of defendant litigation, including complex and catastrophic injury. Increasingly, the team is getting involved in pre-emptive advice on these issues as well as dispute resolution.Who you will be working withThe Complex Injury team is made of up of 80 colleagues situated all across the UK. Our new colleague would be required to come into the Birmingham office 5 days a week during their probation, moving to a more hybrid approach once probation is completed. What you will do?Assist with the running of files to ensure deadlines are met and cases managed proactively to conclusionEnsure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm.Assisting with the set-up of new files in the case management systemDiarising Court directionsUpdating CRU certificatesObtaining and chasing medical recordsSubmitting payment requestsChasing orders and settlement chequesLiaising with Courts, Opponent Solicitors and other Third PartiesCompleting basic legal formsOrganising and preparing for Counsel instructionsOther administrative duties, as requiredWho you areYou might be a recent graduate with experience in administration, have worked as an administrator in the past and want a new challenge in the legal sector or have an interest in getting into an administrative role.  Excellent communication skills with a positive and enthusiastic approach to your workAbility to work on own initiative without close supervisionA co-operative team player who is able to work effectively within a pressurised environment and to tight deadlinesOrganised and able to prioritise and manage a constantly changing workloadAble to make decisions within own areas of responsibilityExcellent attention to detailIT literateGood telephone mannerAdministration experience or practical experience of file management (preferred)Experience of using a case management (preferred)Experience of finance systems (preferred)Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).What's in it for you?High levels of flexibility and a great work life balance - https://www.dacbeachcroft.com/en/Work-with-us/Whats-in-it-for-youA well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)Opportunities for growth and progression including professional fundingIn person and remote social eventsOpportunity to get involved in a range of Environmental, Social and Governance (ESG) activitiesWe are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!DepartmentCSG - Casualty (EL/PL / Complex Injury / Disease / Fraud / Motor Injury / Vehicle Hire and Damage)Employment TypePermanentWorkplace typeOnsite