Internal Account Manager

Are you someone who enjoys speaking to people, building good relationships and learning new things?

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Our client is looking for an Internal Account Manager to join their team in North Leicestershire, just off the A46.
This is a great opportunity for someone who is looking to develop their career and become a valued point of contact for a portfolio of customers. You don't need to have years of experience — what's important is your attitude, personality and willingness to learn .
The company provides a technical product, so there is plenty to learn. You'll receive around six months of training and support , and you'll need to be comfortable taking notes, asking questions and gradually building your knowledge.
What will you be doing?
You'll be looking after existing customers and helping them with their day-to-day requirements. This will include:
Speaking to customers by phone and email
Building good, long-term relationships with existing customers and promoting products that might be of interest to them.
Preparing quotations and working out pricing and margins
Answering customer questions and helping with any queries
Keeping customers up to date with new products and services that may be useful to them
Making sure customer requirements are dealt with accurately and efficiently
Getting to know your customers and understanding what they need
Working with colleagues across the business to make sure customers receive a good service
Experience:
Our client is opern to considering different backgrounds for this position.
You could be a graduate looking for your first career opportunity , or perhaps you're currently working in customer service, administration, sales support or a similar role and are ready to take the next step.
We're looking for someone who:
Is confident speaking to people on the phone
Enjoys dealing with customers and building relationships
Has excellent attention to detail
Is comfortable working with numbers and calculating figures
Is organised and able to manage different requests
Is happy to take notes and absorb a lot of information during the training period
Has a positive, friendly and hardworking approach
Wants to build a long-term career and progress within a company
The product is technical, so there is a lot to learn . The first six months will involve plenty of training and learning about the products, customers and processes.
You don't need to know everything from day one — what matters is that you're willing to learn, listen and ask questions.
Once you're up to speed, you'll have the opportunity to take ownership of your customers and develop within the business. xwzovoh
This role is Monday-Friday, office based role. Working hours 9-5.30pm.