About the role
A leading Facilities Management and Property Maintenance Service is looking for a proactive and hands-on Arena Supervisor to support the Regional Manager in the day-to-day running of multiple sites. This is a varied role combining operational supervision, staff management, quality control, and client-facing responsibilities.
The successful candidate will play a key role in maintaining service standards, supporting teams across several locations, and ensuring sites remain fully compliant and operating efficiently.
Key Responsibilities:
* Support the Regional Manager with the day-to-day management of cleaning operations across multiple sites
* Carry out regular site visits, inspections, and quality audits
* Assist with the recruitment, onboarding, and training of cleaning staff
* Conduct return-to-work meetings, welfare checks, and general employee support
* Manage and monitor stock levels, placing orders as required
* Ensure all sites meet health & safety and company compliance standards
* Support with rota planning and provide cover solutions where required
* Build positive relationships with clients and act as a point of contact on site
* Identify areas for improvement and help drive service performance
Requirements:
* Previous experience in a Cleaning Supervisor, Area Supervisor, Area Manager, Facilities Supervisor, Soft Services Supervisor, or similar role
* Experience managing teams across multiple sites
* Confident carrying out audits, inspections, and quality checks
* Strong organisational and communication skills
* Ability to work independently and manage priorities effectively
* Full UK driving licence essential
* Flexible approach to working hours, including supporting morning and evening contracts when required
What We're Looking For:
* A hands-on supervisor who leads from the front
* Strong people management and recruitment experience
* Excellent attention to detail and high standards of service delivery
* Reliable, professional, and customer-focused
* Comfortable travelling between sites and working in a fast-paced environment
This is an excellent opportunity for an experienced supervisor looking to step into a broader operational role with genuine responsibility and progression opportunities
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