ITSM & ServiceNow Improvement Consultant

TEKsystems

ScreenedContract

Birmingham, West Midlands

Posted 4 days ago

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About the role

Description

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

Hands-on uplift of IT Service Management for 5 Legal IT SaaS services to improve incident readiness and process consistency aligned to existing Group ITSM expectations. The contractor will work closely with, and under the direction of, the Legal IT Platform Lead, partnering with service owners/support teams/vendors xwzovoh to produce practical artefacts and ServiceNow improvement specifications...

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