Sales Consultant (30 Hours/Week)

About the Job

As a Sales Consultant, you'll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Qualifications

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results‑driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

• Competitive salary
• Monthly bonus scheme
• Industry leading, generous staff discount (60% off the RRP) starting on your first day
• 30% off the RRP on Swarovski Created Diamonds
• Enhanced annual holiday entitlement
• 1 x paid Volunteering Day each year
• Food & refreshments provided in store to be enjoyed during your shift
• Staff Referral Bonus - up to £250
• Jubilee Awards to celebrate key service milestones
• Annual Awards to celebrate and recognize your achievements
• Season Ticket Loan
• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
• Opportunities for career development

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.