Head of Governance & Quality

Head of Governance & Quality

Complex Care | Governance | Quality Assurance | CQC | Community Services

Build the Governance Function. Drive Quality. Make a Lasting Impact.

This is a newly created Head of Governance & Quality opportunity with a growing complex care provider delivering community-based services for adults with Physical Disabilities, Learning Disabilities and complex needs.

Working closely with the Clinical Director, you'll establish and lead the organisation's governance function, developing the systems, processes and quality frameworks that support safe, compliant and outstanding services.

This is a non-clinical leadership role. Clinical governance remains with the Clinical Leads, while you'll focus on governance, compliance, quality assurance and continuous improvement across the organisation.

Package & Benefits

• £45,000 - £55,000 per annum.
• Monday to Friday.
• Hybrid working.
• Full-time or part-time considered.
• Immediate start available.
• Senior leadership role reporting to the Clinical Director.
• Opportunity to build and shape the governance function.
• Growing organisation with genuine progression opportunities.

The Role

As Head of Governance & Quality, you'll lead governance and quality assurance across the business, ensuring robust systems are in place to support operational excellence and CQC compliance.

You'll work closely with the Clinical Director, Clinical Leads and Operational Managers to strengthen governance, improve quality and ensure the organisation remains inspection-ready.

Responsibilities

• Develop and lead the organisation's governance and quality framework.
• Design audit programmes, governance systems and quality assurance processes.
• Oversee governance relating to incidents, complaints, safeguarding trends and lessons learnt.
• Produce governance reports, KPIs, dashboards and improvement plans.
• Coordinate internal audits and mock CQC inspections.
• Monitor compliance, risk and organisational performance.
• Develop policies, procedures and governance documentation.
• Support mobilisation of new services and organisational growth.
• Drive continuous improvement across all departments.
• Promote a positive culture of accountability, transparency and quality.

About You

To be successful in this Head of Governance & Quality position, you'll have:

• Senior Governance, Quality or Compliance experience within Health & Social Care.
• Strong knowledge of CQC regulations and governance frameworks.
• Experience designing audit programmes and quality assurance systems.
• Excellent understanding of governance, compliance, risk management and quality improvement.
• Experience producing reports and presenting information to senior leadership.
• Strong analytical, organisational and communication skills.
• Experience within complex care, community care, domiciliary care, supported living or healthcare.

Why Apply?

This Head of Governance & Quality opportunity offers genuine autonomy to build a governance function from the ground up while working alongside an experienced Clinical Director and Senior Leadership Team.

If you're looking for a role where you can influence strategy, improve quality and support the growth of an ambitious complex care provider, we'd love to hear from you.