Implementation Support Officer

Implementation Support Officer
Lowestoft, Suffolk
£14.82 per hour
Full Time | Monday to Friday | 37 hours
6-month FTC | Immediate Start

An established organisation is seeking an Implementation Support Officer to help with the delivery of a large-scale operational improvement programme. This role suits someone organised, adaptable and confident working across multiple teams to ensure smooth implementation, accurate record-keeping and strong communication. You will play a key part in coordinating resources, supporting data processes and helping maintain efficient programme delivery.

Key Responsibilities

• Act as a liaison between internal teams, ensuring clear communication and fast issue resolution.
• Review, record and maintain programme data using Outlook and Excel, escalating complex queries when required.
• Manage procurement and distribution of PPE and essential resources, maintaining accurate stock levels and supplier communication.
• Communicate effectively with managers, operational staff, customers and members of the public to resolve queries.
• Maintain accurate documentation and records.
• Prepare reports for managers and stakeholders.
• Carry out practical and administrative tasks to support programme delivery.
• Ensure compliance ...