Prestige Car Aftersales Advisor

Prestige Car Aftersales Advisor * Prestige Independent Specialist Garage * Based in the Paddock Wood area * £36,000 Per Annum (£28-31k Basic Salary + Team Bonus Scheme) * Hours: Monday to Friday 8am to 5.15pm + 1 in 3 Saturday Mornings Monday Matters Recruitment is delighted to be working with a very well-established independent prestige specialist who is looking to recruit an additional Aftersales Advisor to support their existing team of two. This is a new role due to growth, not a replacement, offering the chance to work alongside a fantastic, supportive Manager in a business with an excellent reputation. The Role: As Aftersales Advisor, you will be the main point of contact for customers, ensuring a professional and positive experience throughout their visit. Your duties will include: * Handling telephone enquiries * Greeting customers on arrival * Communicating with customers throughout the day, advising of any additional work required * Liaising closely with the workshop * Ordering parts as needed The Ideal Candidate: * A minimum of 12–18 months’ customer-facing experience within the motor trade * Confident, professional, and customer-focused * Able to deliver a high standard of service to help uphold the company’s strong reputation * Organised and comfortable working in a busy environment Working Hours: * Monday to Friday: 8:00am – 5:15pm (1-hour lunch break) * Saturday mornings: 8:00am – 12:00pm (1 in 3 Saturdays, paid at overtime rates) Company Benefits: * Monthly team bonus (circa £5,500 per annum) * Overtime paid for Saturday mornings * Pension scheme * Health scheme * On-site parking * 22 days’ holiday, rising with length of service This is an excellent opportunity to join a respected independent business where teamwork, customer care, and staff wellbeing are genuinely valued. Full vacancy details for this Aftersales Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment