Shift Manager

Experience Required: • Leadership and supervisory experience • Retail Merchandise experience • Use of a Warehouse Management System • KPI Management • Understanding Financial and Budgetary controls Main Responsibilities: • Oversee all aspects of warehouse and logistics operations during assigned shift • Conduct shift briefings, task assignments and performance checks • Champion and enforce health & safety procedures to maintain a safe working environment • Promote and support the wellbeing of all colleagues on shift • Coordinate with planning, inventory, and technical teams to resolve any operational issues • Ensure high levels of accuracy are achieved • Delivery of Key Performance Indicators (KPI's.) • Responsible for ensuring the operation consistently meets the requirements of the customer. • Delivery of a safe, secure, clean and fair work environment for team members. • Ensure good employee relations are maintained and that strong working relationships are developed. • Ensure compliance with Standard Operating Procedures (SOP's.) • Ensure high levels of accuracy are achieved. • Compliance to audits. • Develop new initiatives to improve operational efficiencies. • Facilities Management by minimizing damage through effective operating processes. • Ensure a culture of trust based on open communication and cooperation is encouraged and reinforced. • Manage team to deliver daily targets productively and in line with performance KPIs. • Effective communication through accurate handovers, e-mail, daily briefs and weekly meetings. • Develop and maintain a motivated team. • Shift productivity and performance in line with site/customer KPIs • Performance Management and Target setting • Excellent communication and employee engagement • Continuous improvement initiatives delivered • Training and Development of staff • Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements at all times • Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated • Providing reports on productivity and other performance indicators to management • Building and maintaining excellent working relationships with all section managers, ensuring the provision of a positive and professional service. • Driving success by proactively managing team performance, provide development and succession planning opportunities • Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring they are compliant and consistently applied • Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership