Care Co-Ordinator / Administrator

Job summaryThe Ross Practice has a fantastic opportunity for a Care

Before applying for this role, please read the following information about this opportunity found below.
Co-Ordinator to join our committed team.This role ensures that patients receive coordinated and comprehensive
care while maintaining high data quality standards, ultimately improving
overall health outcomes.The role is part of our adminsitration team.Main duties of the jobCollaboration: Work collaboratively with social prescribing link workers,
and other health professionals as needed. Work closely with other members of
the Primary Care team.Data Management: Ensure the accuracy, completeness, and consistency of
patient data.Compliance Monitoring: Assist in ensuring compliance with the Quality and
Outcomes Framework (QOF),Data Audits: Participate in regular audits and data quality checks to
identify and resolve discrepancies.Meeting Coordination: Co-ordinate and minute Adult and Child
Multi-Disciplinary Team Meetings (MDT) and weekly Care Home Meetings.Review Scheduling: Invite and book
reviews for Serious Mental Illness, Learning Disability, Long Term Conditions
and Severe/Moderate Frailty.Patient Support: Support patients self-referring and invite and book
Carer reviews.Carer Support: Provide signposting for Carers, e.g., to the social
prescribing team.Proactive Initiatives: Take initiative to identify areas for improvement
in patient care and data management processes and implement solutions to
enhance overall efficiency and effectiveness.Additional Roles: Perform any other roles as deemed necessary to support
the delivery of care to the Practice and PCN population.Knowledge of Regulations: Understanding of healthcare data standards and
regulations.Private insurance - to manage and plan the Practice private insurance and SARsAbout usThe Ross Practice located in Harlow with easy access to the M11 and train
services.We are made up of 4 Partners, nursing team, management team and a
supportive administration team.We are part of Harlow South PCN.CQC 'good' rating last inspected in May 2026.We are a SystmOne Practice which also operates AccuRx and Ardens.If you would like to discuss this role in more detail please contact Beth
Wilson Practice Manager, posted16 October 2026Pay schemeOtherSalary
Depending on experience

ContractPermanentWorking pattern

Full-time,

Flexible working

Job description

Qualifications

EssentialQualificationsGood standard of education including English and Maths Skills and ExperienceExcellent communication and interpersonal skills Organisational and coordination skills Ability to work independently and within a team IT literacy Ability to prioritise workload Experience dealing with vulnerable individuals KnowledgeUnderstanding of patient confidentiality Awareness of health and social care services Understanding of person-centred care Personal QualitiesCompassionate and empathetic Professional and reliable Flexible and adaptable Patient-focused Good problem-solving skillsDesirableExperience in healthcare, social care, or community support roles GP practice or NHS experience Knowledge of long-term conditions and frailty Experience with clinical systems such as: oEMIS Web oSystmOne Understanding of safeguarding procedures Knowledge of local community services
Person Specification

Qualifications

EssentialQualificationsGood standard of education including English and Maths Skills and ExperienceExcellent communication and interpersonal skills Organisational and coordination skills Ability to work independently and within a team IT literacy xwzovoh Ability to prioritise workload Experience dealing with vulnerable individuals KnowledgeUnderstanding of patient confidentiality Awareness of health and social care services Understanding of person-centred care Personal QualitiesCompassionate and empathetic Professional and reliable Flexible and adaptable Patient-focused Good problem-solving skillsDesirableExperience in healthcare, social care, or community support roles GP practice or NHS experience Knowledge of long-term conditions and frailty Experience with clinical systems such as: oEMIS Web oSystmOne Understanding of safeguarding procedures Knowledge of local community servicesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameThe Ross PracticeAddressRoss PracticeThe FairwayHarlowEssexCM18 6LYUnited KingdomEmployer's websiteEmployer detailsEmployer nameThe Ross PracticeAddressRoss PracticeThe FairwayHarlowEssexCM18 6LYUnited KingdomEmployer's website