Client Relationship Manager

Location: Stafford (with customer visits as required) Salary: £38,000 – £45,000 per year Bonus: £5,000 – £12,000 (performance‑based) Car Allowance: £4,000 – £5,000 Job Type: Full‑time, Permanent About the Company We are a UK‑based specialist manufacturer of electrical wiring harnesses and cable assemblies, supplying customers across the automotive, off‑highway and industrial sectors. Operating in a high‑mix, low‑volume manufacturing environment, the business is supported by extensive semi‑automated and automated production capability. The company has a strong and loyal customer base and is focused on increasing its share of wallet by becoming a long‑term, preferred supply partner. The Role This isnot a traditional sales role. As Client Relationship Manager, you will be responsible for developing and growing revenue within an established customer base. The role is centred on building trusted relationships, understanding customer requirements and identifying opportunities to expand the range of products and services supplied. There is no cold calling or new‑business hunting. Success in this role comes from long‑term account development, collaboration and commercial insight. Key Responsibilities * Grow revenue within existing customer accounts * Build and manage relationships with key customer accounts (top 50) * Identify additional products or services customers are sourcing elsewhere * Support and follow up on quotation and pricing activity * Visit customers as required to strengthen relationships and understand needs * Work closely with engineering, production and internal support teams * Maintain structured account plans and track opportunities effectively About You You will have experience in a manufacturing, engineering or technically‑focused environment and enjoy working closely with customers over the long term. You will typically: * Have experience in account management or customer development * Communicate confidently with engineers, buyers and technical stakeholders * Understand technical products (e.g. cable assemblies, electronics, mechanical or engineered components) * Be commercially aware and able to spot growth opportunities * Be organised, structured and process‑driven * Prefer relationship‑building over aggressive or transactional sales Backgrounds That Fit Well * Cable assembly or wiring harness manufacturing * EMS / PCB assembly * Automotive Tier 1 or Tier 2 suppliers * Engineering subcontract manufacturing * Technical or industrial distribution What This Role Is Not * Not a cold‑calling sales position * Not suitable for non‑technical sales backgrounds * Not a software or SaaS sales role * Not appropriate for candidates without exposure to engineering or production environments Package & Benefits * Salary: £38,000 – £45,000 * Bonus: £5,000 – £12,000 based on account growth * Car Allowance: £4,000 – £5,000 * Laptop, mobile phone and pension * Supportive, hands‑on manufacturing environment