Sales Floor Manager

A key member of the New Business leadership team, you will own and drive the recruitment and onboarding of new starters, conduct ongoing coaching with your team, and support the wider Inside Sales leadership team with the day-to-day running and management of our Inside Sales team. Motivate and drive the performance of a team of 15+ Business Sales Consultants Complete daily quality checks, live coaching, and feedback sessions with the team to ensure that the standard of calls is excellent. To review team performance daily and support the team individually and as a whole, with ongoing coaching and support to improve performance and ensure that targets are achieved. To monitor daily activity from the team. Support any team members underperforming to ensure that the team are hitting minimum KPI's and conduct monthly 1 to 1's to review performance.Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemesINDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position