Trainee IT Support Assistant

About the opportunity

Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification.

Course Details

• Duration: 13 weeks
• Format: Online, practical workshops
• Schedule: Monday-Thursday, 9:45am-2:45pm or 6pm-9pm
• Qualification: CompTIA Tech+ certification

What you’ll learn

• Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems.
• Business Operations: Explore IT systems, relevant legislation and how technology supports businesses.
• Device Configuration: Configure and integrate desktop and mobile devices.
• Network Support: Set up and maintain secure networks.
• IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles.

Career Pathway

• Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analy...