Customer Service Advisor

Are you looking for a fresh opportunity with a growing, supportive company? New Resource Recruitment is proud to be recruiting on behalf of a respected, family-run distribution business that truly values its people to recruit a Customer Service Advisor to join their team. What you’ll be doing: * Handling incoming calls and building great customer relationships * Taking and processing customer orders * Coordinating with internal teams to ensure smooth deliveries * Managing admin tasks and keeping systems up to date * Supporting a busy, friendly customer service team What we’re looking for: * Strong communication and organisation skills * A customer-first mindset * Confidence using IT systems * Ability to stay calm under pressure and juggle tasks * Previous customer service or call handling experience is a bonus Why this role stands out: ✔ Competitive salary with bonus opportunities ✔ 22 days holiday + bank holidays ✔ Full training provided – no need to know the industry! ✔ Company pension & life cover (2x salary) ✔ Retail discounts, cycle-to-work scheme & wellbeing support ✔ Free on-site parking Your working week: Monday–Friday, 8am–5pm (with 1-hour lunch) * Occasional Saturday mornings (paid at overtime rate) This is a fantastic opportunity to join a stable, growing business where you can learn, develop, and build a long-term career. This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency