Field Service Engineer

Service Engineer (Electro-Mechanical) Location: UK & Ireland Travel | Based in Gainsborough, Lincolnshire when not on customer sites Salary: Up to £35,000 (depending on experience) Hours: 40 hours per week Start Date: ASAP About the Company Our client is a well-established UK engineering business with over 50 years of experience designing, manufacturing and supporting bespoke packaging machinery for customers across a range of industries including food, beverage, pharmaceutical, medical and industrial sectors. The company is recognised for delivering high-quality, engineered solutions and provides comprehensive installation, commissioning and after-sales support to customers throughout the UK and internationally. The business combines traditional engineering expertise with modern automation technology and offers a collaborative, hands-on working environment. Why Join? Friendly and supportive team culture Opportunity for professional development and career progression Collaborative and growing business Be part of a dynamic engineering team Ongoing training and development opportunities Benefits 25 days annual leave plus bank holidays 3% employer pension contribution (with 5% employee contribution) Company van Fuel card Overtime paid at 1.5x the pro-rata hourly rate The Role We are seeking an experienced Service Engineer to join our client's growing engineering team. The successful candidate will be responsible for servicing, maintaining, commissioning and supporting bespoke machinery at customer sites across the UK and Ireland. This role involves regular travel to customer locations, with time spent at the Gainsborough manufacturing facility when not attending site visits. You will work both independently and collaboratively with colleagues to deliver exceptional customer support and technical expertise. Key Responsibilities Carry out service, maintenance and repair work on customer machinery Support machine installations, commissioning and upgrades Diagnose and resolve electrical and mechanical faults Provide technical support and advice to customers onsite Complete service documentation and reports accurately Work closely with manufacturing and engineering teams when based at the factory Participate in training to develop specialist knowledge of the company's machinery range Candidate Requirements Essential Proven experience in a Service Engineer or similar field-based engineering role Strong electro-mechanical skillset Electrical or Mechanical qualification (minimum Level 3) Full UK driving licence Experience working with machinery or automated equipment Ability to work independently and manage your own workload Strong problem-solving and fault-finding skills Willingness to travel extensively throughout the UK and Ireland Desirable Electrical bias within an electro-mechanical background Experience working with bespoke or special-purpose machinery Previous commissioning or installation experience