Account Manager

Account Manager

Build Relationships. Drive Growth. Make a Difference.

Are you a natural relationship builder with a passion for delivering exceptional customer service? Do you enjoy managing accounts, identifying opportunities, and working in a fast-paced environment where no two days are the same?

Due to continued growth, Prospero Teaching's Children's Educational Services (CES) division is looking for an Account Manager to join our Newcastle team.

Working with schools, local authorities and education providers, you'll play a key role in managing existing client relationships, securing tuition placements, and helping to deliver life-changing support to young people across the region.

What You'll Be Doing

Managing and developing relationships with schools, local authorities and key partner organisations
Acting as the main point of contact for your client accounts
Understanding client requirements and matching the best tutors and support staff to their needs
Building strong relationships with candidates, clients and parents/carers
Ensuring tuition provisions are delivered successfully and to a high standard
Identifying opportunities to grow existing accounts and increase revenue
Monitoring attendance, progress and service delivery
Providing regular updates and reports to clients
Working closely with consultants and internal teams to ensure an exceptional customer experience
Supporting business growth through excellent account management and customer retention

What We're Looking For

Excellent communication and relationship-building skills
A customer-focused and solutions-driven approach
Strong organisation and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Confident, proactive and commercially aware
Driven to achieve targets and business objectives
A positive team player with a resilient attitude

Experience

Experience within account management, recruitment, customer service, sales, education or a similar relationship-focused role would be advantageous, but we're equally interested in ambitious individuals with the right attitude and transferable skills.

Why Join Prospero?

Clear career progression opportunities
Comprehensive training and ongoing development
Supportive, high-performing team culture
Modern Leeds city centre office
Opportunity to work with a leading education recruitment business
Competitive salary and bonus potentialIf you're motivated by building relationships, delivering exceptional service and helping grow a successful business, we'd love to hear from you. Apply today!

IND - INT