Regional Manager

Job Introduction

Regional Manager - North - Scotland, Newcastle & Carlisle

We're looking for a dynamic and experienced Regional Manager to oversee our in Store supermarket café operations across the North East. In this role, you will manage multiple café sites, ensuring outstanding service, operational efficiency, and commercial performance. You will work closely with your team of Unit Managers to deliver high-quality catering experiences that delight customers and drive business results.

Key Responsibilities

• Lead, coach, and inspire a team of Unit Managers to deliver exceptional café services within stores.
• Build and maintain strong relationships with store management, ensuring contract compliance and exceeding expectations.
• Ensure cafés meet Compass brand standards, with rigorous attention to food quality, health & safety, and regulatory compliance.
• Monitor café performance, recognize training needs, and support career development within your team.
• Manage labour and controllable costs across all café sites, maintaining commercial efficiency.
• Drive profitability through strong commercial awareness, operational excellence, and innovation in café services.

Essential Skills & Experience

• 2+ years' experience in a senior multi-site management role, ideally within supermarket cafés or catering operations.
• Strong track record of leading and motivating operational teams to deliver results.
• Experience managing P&L responsibilities and driving commercial performance.
• Skilled in building and maintaining client relationships in a retail or supermarket environment.
• Experience working to brand standards while delivering excellent customer experiences.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams).
• Able to thrive under pressure, meeting deadlines and operational targets.

As part of Compass, you'll help feed people, fuel progress, and forge connections across thousands of locations. Join us to grow your career with the industry leader, with competitive pay, great perks, and unrivalled opportunities for learning and development in the UK's largest catering business.

Diversity & Inclusion

Compass Group UK&I is committed to creating an environment where everyone can be themselves at work and has equal opportunities to advance their careers. We celebrate the unique talents, backgrounds, and abilities of all our team members and strive to ensure everyone feels valued, empowered, and able to thrive.