Assistant Manager

BAO Shoreditch is looking for an Assistant Manager to join the team and help deliver warm, joyful service every day. We're looking for someone who brings positive energy to the floor, supports their team with care, and takes pride in creating great guest experiences. This is a hands-on role in a fast-paced restaurant. Ideal for someone ready to take the next step in their hospitality journey.

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
The Restaurant
Tucked into East London's creative hub, BAO Shoreditch takes its cue from the bustling beef noodle shops of Taiwan - reimagined with a playful, London twist. Upstairs, guests enjoy rich bowls of beef noodle soup, signature BAOs, and a menu full of bold Taiwanese flavours.
Downstairs, there's a bar and private KTV room, a unique space for late-night drinks, group dining, and the occasional singalong. It brings a fun, unexpected layer to the Shoreditch experience.
Like every BAO restaurant, Shoreditch has its own identity - energetic, characterful, and rooted in great food and service.
The Position At BAO, we care about doing things properly - from how we greet our guests to how we support each other behind the scenes. As Assistant Manager, you'll be a key part of the leadership team, working closely with the General Manager to ensure smooth daily operations, high service standards, and a happy, motivated front of house team.
This is a hands-on role for someone who leads by example, brings a calm and confident presence to service, and is passionate about delivering joyful experiences for guests and teams alike.
What you'll be doing:
Supporting the management team in running daily service, keeping things flowing with energy and care
Leading sections and supporting the FOH team during busy shifts
Helping to train new team members and giving regular feedback and encouragement
Assisting with floor plans, guest bookings, and team rotas
Making sure every guest has a brilliant experience
Being a supportive and reliable leader on the floor
What we're looking for:
Experience as a Supervisor or Assistant Manager in a fast-paced, quality-driven restaurant
Someone who's confident running a section and helping lead a team
A people-first approach - friendly, professional, and great at communicating
A strong eye for detail and pride in delivering great service
A desire to grow and learn - we'll support you every step of the way
The Benefits
We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team:
Work-Life Balance
- 6 shifts across 5 days, with xwzovoh a maximum of one double shift
- Paid overtime
- Rotas released two weeks in advance so you can plan ahead
Growth & Development
- Personalised development plans tailored to your goals
- Access to School of BAO, a series of talks, workshops and fieldtrips
Perks & Discounts
- Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry
- Access to curated wine and meat suppliers at trade prices
Rewards & Recognition
- BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop
- BAO Pyramid Scheme - earn up to £500 for referring someone to join the team
Milestones
- Extra holiday and perks to celebrate work anniversaries and milestones
Celebrations
- Annual Wei Ya & BAO Awards Party
- BAO Social Clubs: Grandma's Home Cooking Club, Hot Pot Supperclub