Customer Service Executive

Role: Customer Service Executive Location: Central Milton Keynes (Hybrid Working) Hours: Full Time, Monday to Friday, 9:00am – 5:00pm (37.5 hours per week) Salary: £14.50 per hour Important Information: Immediate start available Must be available to start within one week Previous customer service experience is essential Only candidates with a customer service background will be considered An excellent opportunity has now arisen for a Customer Service Executive to join our client's successful team on a long-term temporary basis. Who are we? Our client is a well-established organisation based in Central Milton Keynes, offering a professional and supportive working environment. This is a fantastic opportunity for someone who enjoys helping customers, resolving queries, and delivering an exceptional customer experience. Benefits: £14.50 per hour Hybrid working Monday to Friday office hours Full training provided Long-term temporary opportunity Immediate start available Excellent transport links Duties of a Customer Service Executive: Handling inbound customer enquiries via telephone and email Providing a high level of customer service at all times Resolving customer queries efficiently and professionally Managing more complex enquiries with empathy and attention to detail Updating customer records accurately Working collaboratively with colleagues to achieve positive customer outcomes Following company policies, procedures, and compliance requirements What we would like from you: Previous customer service experience is essential Excellent communication skills, both written and verbal Strong problem-solving skills and attention to detail A positive and professional attitude Good IT skills and confidence using multiple systems Ability to work effectively in a fast-paced environment Available to start within one week If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days