Security Head door Man- Vacancy

Main Duties: 1. Team Supervision & Coordination * Oversee the security team before, during, and after events. * Assign posts and patrol areas to security personnel. * Conduct briefings to communicate event-specific risks, emergency procedures, and team roles. 2. Crowd Control * Monitor crowd behavior to prevent disturbances, fights, or overcrowding. * Direct guests efficiently to avoid bottlenecks at entry, exits, and common areas. * Enforce venue policies (e.g., no re-entry, prohibited items, age restrictions). 3. Access Control * Ensure only authorized individuals access restricted areas (e.g., backstage, VIP, tech booths). * Supervise bag checks, metal detector use, and ticket scanning areas. * Intervene if any unauthorized access or security breach occurs. 4. Emergency Response * Act as the point of contact during emergencies (e.g., medical, fire, violence). * Coordinate evacuations or lockdowns if needed, following venue protocols. * Liaise with first responders, including police, fire, and medical services. 5. Incident Reporting & Documentation * Record and report incidents such as thefts, injuries, or conflicts. * Complete post-event security logs and reports for management. * Collect witness statements if necessary. 6. Communication * Maintain constant communication with other team leaders, control room, and event managers. * Use radios or other tools to relay important information swiftly. 7. Customer Service * Maintain a calm, approachable demeanor while enforcing rules. * Assist guests with directions or concerns while maintaining vigilance. 8. Compliance & Safety Checks * Ensure all security practices comply with legal regulations and venue policies. * Check emergency exits, fire extinguishers, and safety systems before events. 9. Staff Mentorship & Development * Train new security personnel in protocols, customer service, and emergency response. * Provide real-time feedback and coaching during shifts. Person Specification: Must have SIA (Door Supervisor) License Must have First Aid Certification Must have 2 years of experience in security supervisory role Excellent customer service skills Excellent communication skills Must have Right to work permit Must have 5 year checkable work history Benefits: * Flexible working * Holiday Pay entilement * Full induction and training programme including continuous development * Competitive pay rates * Company pension Accolade Security is committed to equal opportunities and offer an Employee Assistance to all employees to support good mental health and wellbeing