Client and Sales Support

Client & Sales Support Administrator Location: Alton, Hampshire (GU34) ⏰ Hours: Monday to Friday, 7:30am – 5:00pm (Office Based) Salary: £29,(Apply online only) – £32,(Apply online only) per annum Interviewing Immediately About Conquip Engineering Group Conquip Engineering Group is a leading UK manufacturer, delivering innovative equipment and solutions to the construction and infrastructure sectors. Renowned for quality and exceptional service, we support some of the UK’s largest projects through our expanding network of depots and dedicated teams. Role Overview We are seeking a proactive, detail-oriented Client & Sales Support Administrator to join our expanding team in Alton. This dynamic, hands-on role is pivotal in ensuring customer expectations are consistently met and exceeded. You will manage sales order processing, coordinate with depots and transport teams, and ensure timely, complete deliveries. Acting as a key liaison between clients and internal teams, you will help maintain seamless and efficient operations across the business. Key Responsibilities Sales Order Processing Accurately process sales orders using InspHire software Issue prompt and professional order confirmations Pre-qualify deliveries with site contacts to ensure readiness Provide clients with clear, regular, and timely delivery updates Raise proforma invoices and efficiently manage card payment processing Coordinate bespoke design approvals with the Mechanical Design team Manage custom livery requirements in liaison with the Marketing department Customer Engagement Serve as the primary point of contact for purchase enquiries Respond promptly and professionally to general queries Operational Coordination Collaborate closely with depots and transport teams to ensure seamless order fulfilment Ensure all orders are processed accurately and within agreed time frames Key Performance Indicators Error-free and efficient processing of orders and work flows Deliveries completed in full, on time, and meeting client expectations Clear and effective communication with operational teams Consistently uphold a positive and professional image of the Conquip brand Person Specification Skills Strong teamwork and collaborative abilities Excellent organisation and planning skills Clear, confident, and professional communication Effective time management and prioritisation Personal Attributes Ability to work efficiently under pressure and meet deadlines High attention to detail and commitment to accuracy Positive, proactive, and solution-focused mindset Strong work ethic with a “can-do” attitude Alignment with Conquip’s five Core Values How to Apply To apply, please submit your application directly via this advert for immediate consideration, or contact our Head of Recruitment for further information. Team Conquip