Refrigeration Service Engineer

We are seeking a skilled Retail/Commercial Refrigeration Engineer to join our team, responsible for the, maintenance, and repair of commercial refrigeration systems across retail locations throughout the UK.

Main Duties and Responsibilities

* Carry out planned preventative maintenance (PPM), reactive callouts, and emergency breakdown repairs on commercial refrigeration equipment, including:

* Remote packs and condensing units

* Cold rooms, chillers, and freezers

* Integral display cabinets

* HVAC/refrigeration hybrid systems (where applicable)

* Diagnose and repair mechanical and electrical faults in refrigeration systems.

* Perform installation and commissioning of new refrigeration equipment and systems. Ensure compliance with F-Gas regulations, health & safety standards, and company procedures.

* Maintain accurate service records, reports, and documentation via digital job management systems.

* Provide excellent customer service on-site, liaising with clients, store managers, and head office contacts to ensure clear communication and timely updates.

* Participate in an on-call rota to support emergency breakdowns outside of standard working hours.

* Maintain company vehicle, tools, and equipment in good working condition.

Experience and Qualifications

Qualifications

• F-Gas certification (Category 1) – essential.

• NVQ Level 2 or 3 (or equivalent) in Refrigeration & Air Conditioning.

• Knowledge of CO₂ refrigeration systems (transcritical/subcritical).

• Full UK driving licence.

Experience

• Minimum 3 years' experience in commercial refrigeration

• Experience with retail refrigeration systems preferred

• Familiarity with major refrigeration brands (SCM, Hussmann, AHT, etc.)