On Site Account Manager

Location: Dordon, Tamworth

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Salary: £32,000 per annum
Job Type: Full-time, Permanent Monday Friday
Company: Accept Recruitment
Ready to take ownership of a busy on-site recruitment operation?
Accept Recruitment is looking for a driven, organised and people-focused On-Site Account Manager to join our team in Dordon, Tamworth .
This is a fantastic opportunity for someone who enjoys working in a fast-paced recruitment environment, building strong client relationships and managing a large temporary workforce.
You will become the key point of contact for one of our valued clients, working closely with our Industrial Team and Branch Manager to ensure we consistently deliver an excellent service.
The role combines client management, recruitment, workforce planning, compliance and day-to-day operational management , so no two days will be the same.
What You'll Be Doing
As our On-Site Account Manager, you will take ownership of the day-to-day recruitment operation for the account, including:
Building a strong, professional and trusted relationship with the client
Maintaining regular daily communication with client contacts and temporary workers
Understanding weekly workforce requirements and ensuring bookings are successfully fulfilled
Recruiting, screening and registering candidates
Building and maintaining a strong candidate pool ready for upcoming site tours and inductions
Organising and supporting site tours, inductions and new starter onboarding
Allocating workers to the correct vacancies and assignments
Preparing assignment information and client confirmations in line with audit requirements
Managing new starter satisfaction checks and supporting worker retention
Managing temporary worker attendance, absence and holiday processes
Motivating and supporting the workforce to achieve high standards
Ensuring payroll information is accurate and completed on time
Monitoring advertising responses and supporting recruitment through social media and other channels
Managing and maintaining accurate information within our CRM and recruitment systems
Monitoring daily KPIs and preparing monthly statistics and performance information
Resolving client and worker queries quickly and professionally
Compliance & On-Site Management
You will also ensure that our operation maintains the highest standards of compliance, including:
Ensuring all temporary workers have valid Right to Work documentation
Ensuring all onboarding and worker documentation is accurate and compliant
Maintaining PPE records and completing weekly PPE stock checks
Supporting appropriate PPE controls and deductions where applicable
Ensuring Health & Safety procedures are followed at all times site tour and induction process
Participation in client meetings
Working in accordance with relevant legislation, company procedures and professional standards
What We're Looking For
We are looking for someone who is confident taking ownership and enjoys working with both clients and people.
You'll ideally have:
Previous recruitment, account management, on-site or workforce management experience
Strong communication and relationship-building skills
Excellent organisation and time-management skills
The ability to manage multiple priorities in a fast-paced environment
A proactive, solutions-focused approach
Confidence dealing with clients and temporary workers at all levels
The ability to work towards KPIs, deadlines and operational targets
Strong problem-solving skills
Good Microsoft Office skills, particularly Excel, Word and PowerPoint
A positive, ambitious and results-driven attitude
The ability to work independently while remaining part of a wider team
Essential Requirements
Full UK driving licence
Flexibility around working hours when required by the operation
Willingness and flexibility to travel when required
Why Join Accept Recruitment?
At Accept Recruitment, we believe successful recruitment is built around strong relationships, excellent service and understanding both our clients and our people.
This is an opportunity to take real ownership of an important client account while being supported by an experienced recruitment and operations team.
You'll have the opportunity to develop your career, build your account management experience and progress within a growing recruitment business.
If you're organised, ambitious, great with people and enjoy the challenge of keeping a busy recruitment operation running smoothly, we'd love to hear from you.
To Apply
If you're interested in this role and meet the above criteria, please apply today with your CV.
Please note: We may close this vacancy early if we receive a high volume of suitable applications. If you have not heard from us within 14 days of applying, unfortunately your application has not been successful on this occasion.
Accept Recruitment is acting as an employment business in relation to this vacancy. We are recognised as one of the leading recruitment agencies in Leicester. xwzovoh If this role isn't quite right for you, please visit our website to view our other opportunities across warehousing, driving and other temporary and permanent roles .
Equal Opportunities
Accept Recruitment is an equal opportunities recruiter . We welcome applications from all suitably qualified candidates regardless of age, gender, disability, race, religion or belief, sexual orientation, or any other protected characteristic.