Collections Advisor

Collections Advisor

We're hiring for an exciting Collections Advisor role based in Maidstone, offering a £28,000 and the chance to join a dynamic, people-focused financial services team.

This is a fantastic opportunity to grow your career in a supportive and fast-paced environment.

What You'll Be Doing:

• Managing customer accounts and helping clients find solutions to repayment challenges

• Handling communications via phone, email, and live chat

• Working as part of a collaborative and high-performing collections team

• Learning about compliance, industry regulations, and best practices in customer care

• Using modern systems and tools to ensure efficient and effective service

What We're Looking For:

• A recent graduate (finance, business, or related degrees considered)

• Strong communication and interpersonal skills

• A problem-solving mindset and willingness to learn

• Resilience and the ability to manage challenging conversations professionally

Why Apply?

• Full training and clear career progression opportunities

• Hybrid working op...