About the role
A highly successful and fast-growing UK retail business is seeking a commercially driven Digital Trading Executive to support continued online growth. This is an excellent opportunity to join a dynamic ecommerce team within a fast-paced, performance-focused environment.
The Role
The Digital Trading Executive will be responsible for executing the online trading and merchandising strategy across key product categories, with ownership of core ecommerce KPIs including sales, margin, and conversion. Working cross-functionally, the role focuses on maximising product visibility, improving customer experience, and driving sustainable online growth through data-led decision-making.
This position requires strong commercial awareness, attention to detail, and the ability to adapt quickly in a busy trading environment.
Key Responsibilities
* Manage day-to-day online trading and merchandising across customer-facing websites
* Optimise the onsite customer journey to improve conversion through effective product presentation
* Maintain and refine category structure, product sequencing, filters, and taxonomy across all devices
* Collaborate with internal teams including Email, Social, Buying, Design, Marketing, Operations, Development, and UX/CRO
* Deliver sales and conversion targets for assigned categories, using data insights to identify issues and implement improvements
* Monitor and improve site performance KPIs including Sales, Conversion Rate, AOV, Margin, and Bounce Rate
* Support and help execute SEO strategy
* Conduct competitor analysis covering pricing, product range, navigation, and promotions
* Own onsite promotional execution, ensuring consistency of messaging and customer experience
* Align merchandising activity with trends and seasonal demand
* Work closely with Operations to ensure product availability for campaigns
* Support homepage and onsite page builds in collaboration with Design and external suppliers
Person Specification
* Proven ecommerce experience, ideally within a fast-paced retail environment
* Strong understanding of core ecommerce KPIs with the ability to report and analyse performance
* Confident working with data, BI tools, Microsoft Office, Google Sheets, or similar platforms
* Experience with SAP is desirable but not essential
* Highly organised with strong time management skills; able to work independently and collaboratively
* Comfortable working with internal and external stakeholders; customer-first mindset with a test-and-learn approach
* Excellent communication skills
* Experience managing external agencies across SEO and paid channels
Benefits
* Competitive salary
* Pension scheme
* Long service awards
* Employee discount
* Cycle to work scheme
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