EAP Program Manager

UK Based-EAP Program Manager-Remote

Our client are a rapidly expanding, publicly listed global healthcare services business operating across multiple international divisions. They currently recruiting for an EAP Program Manager to join their team on a permanent basis. This role offers remote working.

All potential candidates should read through the following details of this job with care before making an application.

As an EAP Program Manager, you will hold end-to-end accountability for the delivery of assigned Expanded Access Programs (EAPs) and exclusive distribution programs from contract award to close-out. Acting as the primary point of contact for pharmaceutical and biotech partners, you will lead cross-functional teams to design, implement, and manage global operational programs in strict alignment with regulatory and Good Distribution Practice (GDP) standards.

Responsibilities:

• Program Leadership: Drive full lifecycle program execution, managing project deliverables, scope changes, key performance indicators, and operational metrics.
• Client Engagement: Serve as the primary client interface, leading regular operational reviews, managing expectations, and maintaining long-term partner relationships.
• Cross-Functional Coordination: Lead cross-functional internal teams, including supply chain, quality, regulatory, and technical departments, to ensure seamless execution.
• Onboarding & Contracting: Direct client, manufacturer, and product onboarding while ensuring key governance contracts (MSAs, SOWs, QTAs, DPAs, and SDEAs) are in place.
• Vendor & Quality Oversight: Establish program-specific processes, oversee third-party service providers, and uphold strict compliance with standard GDP procedures.
• Account Growth: Identify strategic opportunities to expand account partnerships and scale service offerings throughout the asset lifecycle.

Requirements

• Pharma & Biotech Background: In-depth understanding of drug development lifecycles, global regulatory frameworks, and GDP standards.
• Program Management Expertise: Proven track record of managing complex client programs or projects within life sciences or healthcare services.
• Client Relationship Skills: Strong background in client account management, partner communication, and strategic account growth.
• Cross-Functional Leadership: Demonstrated capability to guide matrixed operational and technical teams toward unified goals. xwzovoh
• Contractual & Operational Acumen: Practical experience in program onboarding, vendor management, and contract administration.