Customer Success Manager

Customer Success Manager | Birchwood, Warrington | Hybrid Working | Up to £42,500

Are you an experienced customer relationship professional who enjoys driving performance, building strategic partnerships and delivering continuous improvement?

We're recruiting a Customer Success Manager to join a leading international brand based in Birchwood, Warrington. This is an exciting opportunity to take ownership of key wholesale customer relationships, working closely with major accounts and internal teams to improve customer experience, maximise sales conversion and drive operational excellence.

Combining customer relationship management, commercial analysis and operational coordination, this role is ideal for someone who enjoys working at the intersection of customer success, account management and supply chain operations.

The Role

As Customer Success Manager, you'll develop trusted relationships with key wholesale customers, understand their business needs and coordinate activity across multiple internal teams to ensure a seamless customer journey.

You'll play a key role in improving customer performance, identifying opportunities for growth and ensuring orders progress efficiently from placement through to delivery and invoicing.

Your responsibilities will include:

• Customer relationship management: Build and develop strong relation...