Head of Property Management

Head of Property Management – Leeds – (LS1) - £45,000 + Benefits I’m currently working with a well-established and highly regarded lettings agency, part of a leading UK-wide property group, who are looking to appoint an experienced Head of Property Management to lead their Leeds operation. This is a key leadership role, ideal for someone who has a strong background in managing large property portfolios and is confident driving performance, improving processes, and leading high-performing teams. The Role You’ll take full responsibility for overseeing a sizeable property management function, leading a team of Property Managers and ensuring service delivery is consistent, efficient, and client-focused. Key areas of responsibility include: Leading, mentoring, and developing a large team Managing relationships with key portfolio landlords and clients Overseeing onboarding and training of new team members Driving operational improvements and implementing best practice Working closely with senior leadership to report on performance and progress Handling complex and escalated complaints Identifying and delivering improvements across underperforming areasAbout You ARLA qualified (essential) Strong track record managing large property management teams and portfolios Confident leader with a hands-on approach to coaching and development Operationally strong, with the ability to streamline processes and improve performance Experienced in handling escalations and resolving complex issues Familiar with property management systems (Reapit experience would be advantageous) Highly organised, resilient, and comfortable managing multiple prioritiesWhat’s on Offer Salary between £45,000 Performance-related bonuses Access to a wide range of retail and lifestyle discounts Employee Assistance Programme Enhanced family leave policies Pension scheme Funded professional development and qualifications Regular team socials and a strong collaborative cultureThis is a fantastic opportunity to join a growing business where you can genuinely make an impact, shape a team, and progress your career within a larger group structure. If you’re an experienced Property Management leader looking for your next step, I’d be keen to speak with you