Insurance Officer

1 year Contract, Hybrid working JOB PURPOSE: Liability investigations including travel to and from site meetings and case management of personal injury claims in accordance with the Ministry of Justice Civil Procedures Rules to deliver effective and efficient financial outcomes. This includes determination of legal liability, assessment of damages and communication / negotiation with third party legal representatives utilising the MOJ claims portal. It is acknowledged that as prior experience working in law is not essential for this role, training will provided on claims handling and the areas of law. Initially this will focus on Property/Housing claims and Highways claims with the view to expand knowledge further in due course. We are committed to the development of the Insurance Officer and we would seek to ensure that they have the adequate training and experience to progress to a Senior Insurance Officer (Grade E) through the appraisal process and diversity of claims experience. DESCRIPTION OF DUTIES: Determining if the appropriate legal protocol has been met by solicitors or litigants in person and communication of those findings within the timescales set under the Civil Procedure rules To ensure claims are registered with CRIF and Compensation Recovery Unit (CRU) and that CRU updated upon settlement or closure of the case. Undertake timely investigations to determine acceptance or denial of legal liability in accordance with the timeframes determined by the Civil Procedure Rules and any other Ministry of Justice guidelines. Gather suitable evidential documents to both support effective and efficient claims handling and to enable compliance with the disclosure requirements of the Civil Procedure Rules and any other Ministry of Justice guidelines. Take, prepare and obtain signed witness statements suitable for subsequent disclosure & exchange in accordance with Civil Procedure Rules and any other Ministry of Justice guidelines. Communicate and negotiate effectively and efficiently both in writing and verbally with third party solicitors and other legal representatives both for the settlement of damages and legal costs. Document preparation and personal advocacy at small claims court, infant settlement hearings and higher Courts in person and / or in conjunction with solicitors and barristers as required. Oversee and scrutinise the work of external solicitors and barristers involved in trial preparation. To act at all times within formal authority limits to be set and reviewed by the Tri-Borough Insurance Manager or Tri-Borough Principal Claims Officer. Keep abreast of relevant regulations, legislation and legal case law. To be able to communicate effectively both by telephone and direct contact in order to liaise with officers of the company, members of the public, tenants, outside organisations and company employees so as to give advice and assistance where possible and to negotiate in the settlement of claimsGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy